Mandatory information

1.

Name

Czech Telecommunication Office

2.

Establishment

CTU was established on 1 May 2005 by the Act No. 127/2005 Coll., Act on Electronic Communications, as amended, (Act on Electronic Communications) as a central body of state administration for the implementation of state administration of the tasks defined by the Act on Electronic Communicatios, including market regulation and determination of conditions for business activities in electronic communications and postal services.

CTU is the successor of the Czech telecommunication office established on 1 July 2000 by the Act No. 151/2000 Coll., on telecommunications, as amended.

Before its establishment CTU was part of different ministries.

3.

Organization structure

Place of residence of CTU is Prague. CTU performs its functioning by its sections, departments and units.

Departments for South Bohemian Region, West Bohemian Region, North Bohemian Region, East Bohemian Region, South Moravian Region and North Moravian Region are detached departments located outside Prague.

The CTU has a five-member Council. The Chairman of the Council is one of the members. The members and the Chairman of the Council are appointed and withdrawn by the Government of the Czech Republic on proposal submitted by the Minister of Industry and Trade of the Czech Republic. The Council members’ term of office is five years. One member of the Council is appointed every year. A member of the Council is appointed the Chairman of the Council for the period remaining to the end of their term but not for longer than three years.

Organization structure can be downloaded here.

Like other central bodies of state administration, CTU has a separate chapter in the state budget. CTU is an accounting entity.

4.

Contacts

4.1 

Postal address

P.O. Box 02,
225 02 Prague 025

4.2

Contact address of the offices

Central office

Czech Telecommunication Office

Place of residence
Sokolovská 219 (metro B, stop "Vysočanská")
Prague 9

Public Relations
Sokolovská 219 (metro B, stop "Vysočanská")
Prague 9

Regional departments 

CTU – Department for Prague region

Sokolovská 219
Prague 9
Postal address
P.O. Box 02
225 02 Prague 025

CTU – Department for South Bohemian region
L. B. Schneidera 2306/34
370 01 České Budějovice

CTU – Department for West Bohemian region
Husova 2727/10
P.O. Box  273
305 73 Pilsner

CTU – Department for North Bohemian region
Mírové náměstí 3097/37
400 01 Ústí nad Labem

CTU – Department for East Bohemian region
Velké náměstí 1
500 03 Hradec Králové

CTU – Department for South Moravian region
Šumavská 35
602 00 Brno

CTU – Department for North Moravian region
Havlíčkovo nábřeží 2728/38
702 00 Ostrava-Moravská Ostrava

Committee for professional competence exams
• limited certificate of radiotelephonist of aeronautical mobile service

Bohemia
Sokolovská 219, Prague 9
Postal address
P.O. Box 02
225 02 Prague 025

Moravia and Silesia
Havlíčkovo nábřeží 2728/38
702 00 Ostrava-Moravská Ostrava

4.3

Opening hours

Opening days and hours

Opening days and hours in which the filling room is open and it is possible to file a submission in written form.
Monday, Wendesday  7.45 – 17.00
Tuesday, Thursday     7.45 – 16.15
Friday                          7.45 – 14.45

Opening days and hours for public in which it is possible to file a submission in oral form to protocol or to see the files.
Monday         8.00 – 17.00
Wendesday   8.00 – 17.00

Opening days and hours for public of regional departments, in which it is possible to file a submission in oral form to protocol or to see the files.
Monday         8.00 – 11.00 and 12.00 – 17.00
Wendesday   8.00 – 11.00 and 12.00 – 17.00

4.4

Telephone numbers

Place of residence

4.5

Fax numbers

Czech Telecommunication Office
Telephone: +420 224 004 111
Fax: +420 224 004 830

Press
Telephone: +420 224 004 873
Mobil: +420 773 600 866
Fax: +420 224 004 811

Communications and Postal Service Regulation Department
Telephone: +420 224 004 761
Fax: + 420 224 004 820

Economic Regulation Department
Telephone: +420 224 004 651
Fax: +420 224 004 821

Inspection and Consumer Protection Department
Telephone: +420 224 004 688
Fax: +420 224 004 826

Frequency Spectrum Management Department
Telephone: +420 224 004 661
Fax: +420 224 004 823

• radio service (radio and television broadcasting)
  Telephone: +420 224 004 699

• fixed service
  Telephone: +420 224 004 676

• land mobile service
  Telephone: +420 224 004 660

• amateur radiocommunication service
  Telephone: +420 224 004 725

• satellite service
  Telephone: +420 224 004 673, +420 224 004 709

• aeronautical and maritime service
  Telephone: +420 224 004 660
  Fax: +420 224 004 824

• administration fees
  Telephone: +420 224 004 674

Reginal Departments

CTU – Department for Prague region
Telephone: +420 224 004 503
Fax: +420 224 004 828

CTU – Department for South Bohemian region
Telephone: +420 386 104 111 
Fax: +420 386 104 120

CTU – Department for West Bohemian region
Telephone: +420 377 925 911
Fax: +420 377 236 693

CTU – Department for North Bohemian region
Telephone: +420 475 309 311
Fax: +420 475 210 572

CTU – Department for East Bohemian region
Telephone: +420 495 279 311
Fax: +420 495 279 315

CTU – Department for South Moravia region
Telephone: +420 541 428 611
Fax: +420 541 428 631

CTU – Department for North Moravia region
Telephone: +420 595 138 551
Fax: +420 595 138 568

Committee for professional competence exams

• general certificate of the radiotelephonist of aeronautical mobile service

• general certificate of the operator of mobile maritime service (GOC)

• limited certificate of the operator of mobile maritime service (ROC)

• general certificate of the radiotelephonist of mobile radiotelegraphy service
  (for mobile maritime services and inland waterways)

•  limited certificate of the mobile radiotelephonist of mobile radiotelephone service
   (for maritime mobile service in coastal waterways and inland waterways)

• certificate of the terrestrial radiotelegraphist

• general certificate of the operator of  mobile maritime service (LRC)

• limited certificate of the operator of mobile maritime service (SRC)

Telephone: +420 224 004 708
Fax: +420 224 004 824

Committee for professional competence exams

• limited certificate of the radiotelephonist of aeronautical mobile service

Bohemia
Telephone: +420 224 004 504
Fax: 224 004 828

Moravia and Silesia
Telephone: +420 595 138 551
Fax: +420 595 138 568

Committee for for professional competence exams
• certificate of HAREC class A operator
• certificate of NOVICE class N operator
Telephone: +420 224 004 725
Fax: +420 224 004 823

4.6

Website

www.ctu.cz

4.7

E-mails

Place of residence

Email address:
podatelna@ctu.cz 

The electronic registers/ filling rooms are open and established also at regional officies, but only for multiple submission by undertakings in electronic communications of proposals for resolution of disputes about fulfillment of financial obligations.

Regional departments

CTU – Department for Prague region
podatelna.praha@ctu.cz

CTU - Department for South Bohemia region
podatelna.ceske.budejovice@ctu.cz

CTU - Department for West Bohemia region
podatelna.plzen@ctu.cz

CTU – Department for North Bohemia region
podatelna.usti.nad.labem@ctu.cz

CTU – Department for East Bohemia region
podatelna.hradec.kralove@ctu.cz

CTU - Department for South Moravia region
podatelna.brno@ctu.cz

CTU - Department for North Moravia region
podatelna.ostrava@ctu.cz

Electronic submission options:

1. Via e-mail sent to podatelna@ctu.cz
2. Via data box (identificator a9qaats)
3. Technical data medium (CD). It can be delivered to the filling room of CTU, Sokolovská 219, Prague 9 or to a relevant filing room of regional departments of CTU during opening days and hours.

Unlawful conduct e-mail address:
korupce@ctu.cz

CTU has launched the above mentioned anti-corruption e-mail address where citizens can report cases of suspected fraud or corruption committed by an employee of CTU besides oral, written, telephone and electronic submisions which are delivered to CTU’s electronic mailroom.

4.8

Other e-mail contact

Press
tisk@ctu.cz

5.

For payments

Bank accounts

6.

ID

ID:
70 10 69 75

7.

VAT ID

VAT ID:
CZ70 10 69 75

8.

Documents

  – 

8.1

Lists of main documents

Important documents issued by CTU:

Statute of CTU and its amendments

Annual reports

A) Electronic communications:

1. Issued Measures of General Nature 
    a. Measures of General Nature
    b. General Authorisations
    c. Network Plans
    d. Radio Spectrum Utilisation Plan
2. Table of Frequency Allocation
3. Regulation - Analyses of Relevant Markets

B) Postal service:

Report on fulfilment of obligations imposed on the Czech post

8.2

Budget

Information about the budget for years 2013 - 2020 can be found here (available in Czech language only):
Indicators of the 2013 Chapter, Indicators of the 2014 Chapter, Indicators of the 2015 Chapter, Indicators of the 2016 Chapter, Indicators of the 2017 Chapter, Indicators of the 2018 Chapter, Indicators of the 2019 Chapter, Indicatiors of the 2020 Chapter

9.

Requests for information

The place and method how to get relevant information here.

10.

Receipt of requests and other submissions

Information about the place and method where you can submit an application or a complaint, a proposal, suggestions, or other requests, or you can receive a decision on rights and obligations, can be found here.

In matters of any harm caused by official activities of CTU it is proceeded in accordance with the "Ten good principles of governance" (here).

11.

Appeals

The participant is entitled to submit an administrative appeal against the decision issued in the first instance of administrative proceeding within 15 days from notification of this decision. The administrative appeal should be filed at the administrative authority, which issued the decision. The Chairman of the Council of CTU decides about administrative appeal, if he did not make decision in the first instance or the Council of CTU decides, if the Chairman of the Council decided in the first instance.

Information on the method of submission is here:

CTU has no prescribed form for appeals. It must be clear from the appeal who is making that, what it refers to and what is proposed, according to the Section 37 of the Act No. 500/2004 Coll., Administrative Code, as amended.

12.

Forms

The list of used forms, indication and description can be found here:  

13.

Description of how to proceed – instructions for solving particular situations

Descriptions of procedures - instructions for solving particular situations can be found:

1. On website of CTU www.ctu.eu in the section „ How to proceed…“,
2. Via Public Administration Portal of the Czech Republic www.portal.gov.cz in the section „Situation in life“ (only in Czech).

14.

regulations

  – 

14.1 

Basic legal provisions

Overview of the most important regulations, under which the obligated subject acts and decides:

• Acts
• Government orders
• Decrees

The unofficial full wording of the regulations can be found here or here by entering their number.

• EU regulations
• EU decisions
• EU directives
• EU recommendations

EU Regulations and EU decisions are accessible via EUR-Lex - Official Journal or during opening hours at the CTU premises (Sokolovská 219, Prague 9) at the Department of Legislative and Legal Affairs.

14.2

Adopted legal provisions

Overview of legislation issued within the subject-matter scope of CTU

I. Implementing regulations to the Act No. 127/2005 Coll., on  Electronic Communications and on Amendment to Certain Related Acts (Electronic Communications Act) as amended

• Decree No. 380/2022 Coll.
• Decree No. 182/2022 Coll.
• Decree No. 58/2022 Coll.
• Decree No. 52/2022 Coll.
• Decree No. 51/2022 Coll.
• Decree No. 529/2022 Coll.
• Government Order No. 500/2021
• Decree No. 582/2020 Coll.
• Decree No. 361/2019 Coll.
• Decree No. 267/2017 Coll.
• Decree No. 462/2013 Coll.laying down the amount and method of reimbursement of effectively spent costs for the establishment and securing of an interface for connection of terminal telecommunication equipment for wiretapping and recording of messages and for storage and provision of operating and localisation data and for provision of information from the subscriber database of a publicly available telephone service
• Decree No. 357/2012
• Decree No. 242/2012 Coll.,
  on the determination of the extent and form of the information provided on the breach of security and loss of network integrity
• Decree No. 241/2012 Coll.,
  on the determination of particulars contained in the technical and organisational rules to ensure the security and integrity of public communications network and the interoperability of publicly accessible electronic communications services in crisis situations, as amended
• Decree No. 135/2012 Coll.,
  on determination of the extent of billing according to the type of service
• Decree No.134/2012 Coll.,
  on determination of the extent of itemized billing
• Decree No. 22/2011 Coll.,
  on the method of determination of terrestrial radio broadcasting signal coverage in the specified frequency bands
• Decree No. 360/2010  Coll.,
  laying down the format for electronic form of “the proposal for the decision of the dispute on obligation to payments” and technical requirements for its usage
• Decree No. 105/2010 Coll.
• Decree No. 163/2008 Coll.,
  on the method of determination of the terrestrial television broadcasting signal coverage
• Decree No. 290/2007 Coll., on the payment of the costs of the database for emergency calls
• Decree No. 117/2007 Coll. 
• Decree No. 388/2006 Coll.
• Decree No. 336/2005 Coll.
• Decree No. 161/2005 Coll.
• Decree No. 160/2005 Coll.
• Decree No.158/2005 Coll.
• Decree No. 157/2005 Coll.
• Decree No.156/2005 Coll.
• Decree No.155/2005 Coll.
• Decree No. 154/2005 Coll.
• Decree No. 153/2005 Coll.

II.  Implementing regulations to the Act No. 29/2000 Coll., on Post Services and on Amendment to Certain Related Acts (Act on Post Service) as amended.

• Decree No. 361/2019 Coll.
• Decree No. 178/2015 Coll.
• Decree No. 466/2015 Coll.
  on the method of the Czech Telecommunication Office in calculating the net costs of fulfilling the obligation to provide basic services
• Decree No. 465/2012 Coll.
  on the method of keeping separate records of costs and revenues of the postal license holder
• Decree No.464/2012 Coll.
• Decree No. 434/2012 Coll.,
  establishing a model form of the notification of business in the area of postal services
• Decree No. 433/2012 Coll.,
  ​on the determination of the content, form and manner of publication of information on results and ensuring the provision of basic services and performance evaluation of quality parameters

The unofficial full wording of the regulations can be found here or here by entering their number.

15.

Fees for the provision of information

  – 

15.1

Price list

Price list for providing of information and connected services can be found here.

15.2

Decision on the level of fees for the provision of information

The superior authority of the CTU have not arbitrate a complaint on dealing with request for information under the Act No. 106/1999 Coll., in the current practice because any such submission has not been received or forwarded. Given the above, any decision according to the Section 16a(2) of the Act is not available. 

16.

Licence agreements

  – 

16.1

Licence agreements samples

  – 

16.2

Sole licence

  – 

17.

Annual report according to Act No. 106/1999 Coll.

Annual report on the activities of CTU on providing information in accordance to the Section18 of the Act No.106/1999 Coll., can be found here.

Information on the activities of CTU on providing information is also integrated into the general annual reports of CTU, which can be found in the section "About CTU" - Annual Reports.