Press releases
24. 8. 2022
Monthly Monitoring Report No. 08/2022: Unsolicited marketing calls step-by-step; how to claim about disputed billing; quarterly review of complaints and enquiries
27. 7. 2022
PRESS RELEASE: The CTU Council has granted a postal licence to Česká pošta for the next two years
25. 7. 2022
PRESS RELEASE: EC approved CZ notification to compensate net costs to Česká pošta
6. 5. 2022
PRESS RELEASE: CTU Council Chair after the meeting with the Minister of Industry and Trade
19. 4. 2022
Monitoring Report No. 04/2022: Easier change of the ISP and the right to a lump-sum refund
8. 4. 2022
PRESS RELEASE: CTU Council decision: CTU will currently not impose temporary regulatory measures on the wholesale mobile market
8. 4. 2022
PRESS RELEASE: Ukrainian and EU operators cooperates to secure and stabilize affordable communication services for Ukrainian citizens
15. 3. 2022
Monthly Monitoring Report 03/2022: Looking back to 2021; unilateral contract amendments; tender for postal licence holder
1. 3. 2022
PRESS RELEASE: Council of the Czech Telecommunication Office proposes temporary regulation of the wholesale market
22. 2. 2022
Monthly Monitoring Report No. 02/2022: How to measure speed of Internet access; password for communication and the next wave of fraudulent phone calls.
21. 2. 2022
PRESS RELEASE: European Commission has rejected the proposed regulation. CTU considers further steps.
20. 1. 2022
Monthly Monitoring Report No. 01/2022: CTU´s plan in 2022; „Roam Like at Home“ remains, changes in number management will strengthen consumer protection
19. 1. 2022
PRESS RELEASE: NetTest after 4 months: General Authorisation positively influenced quality of services
21. 12. 2021
PRESS RELEASE: Monthly Monitoring Report No. 12/2021: What does the amendment to the Electronic Communications Act bring to undertakings; measurement results of the coverage of railway corridors and motorways
21. 12. 2021
PRESS RELEASE: Draft market analysis proposing regulation of mobile market has been brought to 2nd phase of investigation by the European Commission
15. 12. 2021
CTU has restored the spectrum block allocation of 2100 MHz to O2. It will also provide network operation for older phones.
18. 11. 2021
Monthly Monitoring Report 11/2021: What does the amendment to the Electronic Communications Act bring to consumers; unlimited not always means unlimited; copy of receipt and customer card were enough to raise a claim
8. 11. 2021
The Office has verified fulfilment of obligations arising from 4G auction. They are fulfilled, but some "but(s)" remain
26. 10. 2021
PRESS RELEASE: Public consultation on analysis of the wholesale market of access to mobile services experienced a great interest
19. 10. 2021
Monthly Monitoring Report No. 10/2021: Last chance to comment on the proposed regulation; heavy fines for abuse of emergency lines
21. 9. 2021
Monthly Monitoring Report No. 9/2021: NetTest measurement tool and accompanying campaign; approved amendment and the end of nuisance telemarketing; education of senior citizens
13. 9. 2021
PRESS RELEASE: CTU warns: The failure to approve the amendment to the Electronic Communications Act in its original version might actually hinder strengthening of consumer protection
21. 7. 2021
PRESS RELEASE: The Senate of the Parliament of the Czech Republic has not approved the transposition amendment to the Electronic Communications Act
20. 7. 2021
Monthly Monitoring Report No. 7/2021: Dispute decision on wholesale prices of mobile data, unsolicited calls, how to deal when you are dissatisfied with postal services
3. 5. 2021
PRESS RELEASE: Comparison tool on price and quality of electronic communications services has been complemented by fixed services
21. 4. 2021
Monthly Monitoring Report No. 4/2021: Providers who don´t meet the conditions of the general authorisation will be sanctioned; not only Czech post is under supervision of the CTU
7. 4. 2021
PRESS RELEASE: 97 % of Internet access service customers are correctly informed about service parameters by providers
30. 3. 2021
PRESS RELEASE: Blocking illegal gambling shall be the responsibility of access providers
30. 3. 2021
PRESS RELEASE: Blocking illegal gambling shall be the responsibility of access providers
23. 3. 2021
Monitoring Report No. 3/2021: The Year 2020 in CTU – 5G in particular; CTU has launched a comparison tool; how to raise an objection against claim settlement
1. 3. 2021
PRESS RELEASE: Czech Telecommunication Office has launched price and quality comparison tool of electronic communications services
23. 2. 2021
Monthly Monitoring Report No. 2/2021: Saying 5G need not mean 5G; CTU checks the Internet access providers on fulfilment of new obligations
10. 2. 2021
PRESS RELEASE: Most of internet access providers failed to comply with new obligations to inform customers about service parameters
5. 2. 2021
PRESS RELEASE: 5G auction has ended: decisions on granting of radio frequency block allocation entered into legal force
18. 1. 2021
PRESS RELEASE: Czech Telecommunication Office has started data collection for price and quality comparison tool for electronic communications services
13. 11. 2020
PRESS RELEASE: CTU has completed the auction of frequencies in 700 MHz and 3400–3600 MHz bands